Email custom group

After creating a custom filter for issues, I want to subscribe a group of people to receive the report.  JIRA only allows me to select from predefined AD groups, but I would like to enter a list of user names. Is this possible? 

1 answer

What you can do is create a "generic" account with a distribution list as its email address. You may then add this as a "WATCHER" to your issues.

I thought of that, but I am trying to avoid burning JIRA licenses just to notify a custom subset of existing team(s) the status of ISSUES. 

 

Is there a way to find who is notified of these emails in the DB and update who is emailed by hacking that email address? Maybe there is an add-on that I haven't found?

The Notification Scheme can be updated with the following, which includes GROUP. Current Assignee Reporter Current User Project Lead Component Lead Single User Group Project Role Single Email Address

If I look at the list of ISSUES, then go to Manage Filters, I want to subscribe a custom email group, not myself, or a JIRA groups, to receive these emails. It looks like this isn't possible,unless I am overlooking it. The Notification Scheme, won't allow a filter to subscribe to it... it's hacky but I could create a new JIRA Group with just the email alias to send the email too, but this could cause future confusion.

That's what I suggested. Create a generic account with an email alias and use that account based on your needs. We are using it and I know some other teams that have that setup too.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,305 views 12 19
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you