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Email Requests- OAuth 2.0 "OAuth token not defined for connection. OAuth Authorisation required."

Our Jira's email requests using OAuth 2.0 used to work, but now it's not parsing emails.

We tried recreating the OAuth integration, and the test from there is successful, but setting up email requests returns the error "OAuth token not defined for connection. OAuth Authorisation required."

Any ideas what the fix may be?

2 answers

1 accepted

1 vote
Answer accepted

We are experiencing the same issue. It works for one of our service desk email request mail boxes but the other one gives us the error you are getting.

"OAuth token not defined for connection. OAuth Authorisation required."

The test connection works fine and all the scopes are set up correctly.

Maybe I need to wait a few days like you said for it to start working.

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