When we receive email notifications, the email comes from Rachel Laing<firstname.lastname@example.org - I dont have a clue who Rachel Laing is, can I change this name or is this someone from JIRA? does anyone know
That is the Full name from the user's profile entering the comment. Unless it's an user profile you have access to, I don't think you have the opportunity to change the name.
Teams break work down in order to help simplify complex tasks. This is often done iteratively, with tasks being broken down into smaller tasks and so on until the work is accurately captured in well-...
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