Email Notification when an Epic issue is deleted

[Joanna Mae Natial]

Hello,

Is there any automation to receive an email notification when an Epic issue is deleted and a specific person will receive the specific email?

Can someone help me with this?

Thank you!

[Dexter de Vera · Accepted solution]

Hi @Joanna Mae Natial ,

Yes. you can add automation like this:

When: Issue deleted

Condition: Issue fields condition  - Field: Issue type equal to Epic

Then: Send email - add "To" , Subject and Content for your mail.

[Joanna Mae Natial]

Hello @dexdexdex ,

It works perfectly. Thank you so much :)!

[Joanna Mae Natial]

Hello @Dexter de Vera ,

I have additional conditions on my automation, I would like to capture the user who deleted the issue, can you help me with this?

[Dexter de Vera]

You may add this smartvalue to your email content- {{initiator.displayName}}

ei.

{{issue.key}} deleted by {{initiator.displayName}}

[Joanna Mae Natial]

It works now, Thank you so much!

[Dexter de Vera]

Happy to help! 

[Joanna Mae Natial]

Hello @Dexter de Vera ,

Sorry to ask again, but what are the smart values to get the Resolution when you move to closeout/cancel your project?

[Dexter de Vera]

Sorry I dont understand what your trying to ask. You can check Smart values for project here: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-projects/ 

And all smart values in Jira cloud automation: https://support.atlassian.com/cloud-automation/docs/smart-values-in-jira-automation/ 

[Laurie Sciutti]

@Joanna Mae Natial ~ I agree with the steps to achieve this as outlined by @Dexter de Vera , I would ask yourself the question of why you allow issue deletes in the first place.  Unless it's already restricted to admins...

[Joanna Mae Natial]

Hello @Laurie Sciutti ,

Some of our coordinators mistakenly created duplicate issues, so to avoid confusion on our sales team we have to delete the duplicate issue.