Hello,
Is there any automation to receive an email notification when an Epic issue is deleted and a specific person will receive the specific email?
Can someone help me with this?
Thank you!
Hi @Joanna Mae Natial ,
Yes. you can add automation like this:
When: Issue deleted
Condition: Issue fields condition - Field: Issue type equal to Epic
Then: Send email - add "To" , Subject and Content for your mail.
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Hello @Dexter de Vera ,
I have additional conditions on my automation, I would like to capture the user who deleted the issue, can you help me with this?
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You may add this smartvalue to your email content- {{initiator.displayName}}
ei.
{{issue.key}} deleted by {{initiator.displayName}}
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Happy to help!
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Hello @Dexter de Vera ,
Sorry to ask again, but what are the smart values to get the Resolution when you move to closeout/cancel your project?
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Sorry I dont understand what your trying to ask. You can check Smart values for project here: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-projects/
And all smart values in Jira cloud automation: https://support.atlassian.com/cloud-automation/docs/smart-values-in-jira-automation/
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@Joanna Mae Natial ~ I agree with the steps to achieve this as outlined by @Dexter de Vera , I would ask yourself the question of why you allow issue deletes in the first place. Unless it's already restricted to admins...
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Hello @Laurie Sciutti ,
Some of our coordinators mistakenly created duplicate issues, so to avoid confusion on our sales team we have to delete the duplicate issue.
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