Effective way to get usage of installed plugins on jira instance

Hi,

We have installed several plugins in jira instance but we are unsure which are in use by end users and which not so that we can decide which can be renewed and which can be replaced or uninstalled.

 

Do you guys suggest any workaround to do it

 

Regards,

Amit Kumar

3 answers

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The only "effective" way to do establish usage is to analyse what each add-on does and work out where it's being used by hand.

Add-ons can do all sorts of things in many different ways, and often have more than one function you'd need to look at.

As an example, I've written an add-on that provides a report, a post-function, a gadget and a field type.  To establish usage of that, you'd need to check the custom field list, the logs to see who is accessing the report url, search the exported xml for the class name of the post function, and check the dashboards for any gadgets.

The custom field and post-function actions would involve going further to find out what projects are using them, so you can ask the users.

There are no work-arounds, you have to understand what each add-on does, how it works and then do the analysis.  (Ok, there's always the blunt one - turn it off and see who screams at you.  But I'd recommend talking to your users first - banners saying "we're turning off function X, please tell us if you use it")

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In less critical scenarios you could do the hard way: disable the add-on and watch if someone screams.

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