Edit other users diagrams in draw.io

I need for individuals other than the original diagram creator to be able to edit a diagram. I have experimented with several different permissions settings, but the diagram is treated as an attachment and there are no permission settings for editing attachments. I can give everyone the ability to delete it, just not to edit it. The original creator is able to edit the attachment, but the edit icon is grayed out for other users. I am using version 1.2.3

Suggestions on how I can overcome this?

3 answers

1 accepted

Currently, we allow users to edit the diagram if any of the following conditions are met :

  1. user is the author of the diagram
  2. user is the reporter of the issue
  3. user is the assignee for the issue

We're open to suggestions on permission handling as long as they make sense.


As of edit permissions have been reworked. In order to be able to edit the diagram, user must have attachment deletion permissions.

This is because JIRA API does not properly support updates to attachments contents. Only create and delete operations are supported by the API.

Dear Boris,

Is there a posibility expand permission to use user custom field? For example users in user custom field 'Technical Writers' are able to edit / add diagrams? Tho, that would require some configuration UI.

Kind regards.

We are having the same issue where we are not able to edit other user's diagrams with drawio in Jira. Basically we were hoping that by assigning the issue to a user will allow that user will be able to edit the diagram but we have found this is not the case with our install. Any help or advice will be greatly appreciated. We have purchased the starter plugin for confluence but have not gotten around to installing it yet. We are thinking the alternative is to collaborate with attaching Visio diagrams or we can start looking into Gliffy. FYI - we are using drawio with version 6.0.5 of jira.

Thanks, Boris. I couldn't find that documented anywhere and hadn't tried all those permutations yet.

It seems like adding a permission for "edit all attachments" or "edit all draw.io attachments" permission would be JIRA-friendly way of handling this.

user is the assignee for the issue

For me this doesn't work. Also the reporter right makes no difference. I can only edit if I am author, or administrator

I have same issue. What type of administrator do i have to become to use this as a temporary work around? This almost seems like a deal breaker when dealing with wiki like technologies because you want regular users to be able to contribute to drawings. FYI - we are using drawio with version 6.0.5 of jira.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,198 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot