Eclipse Jira Plugin does not send password

I am currently using the Eclipse Jira Plugin (Atlassian Jira Connector 3.0.6.v20120628). If I try to connect to my Jira repository, it always tells me, that my login credentials are not valid. Using a TCP/IP monitor I could see that the SOAP login request did not contain any password (in1 parameter):

<?xml version="1.0" encoding="UTF-8"?><soapenv:Envelope xmlns:soapenv="" xmlns:xsd="" xmlns:xsi=""><soapenv:Body><ns1:login soapenv:encodingStyle="" xmlns:ns1=""><in0 xsi:type="xsd:string">gerdaschemann</in0><in1 xsi:type="xsd:string"></in1></ns1:login></soapenv:Body></soapenv:Envelope>

Is this a bug? Or did I miss some settings?

BTW: I see the same behaviour when connecting to

The message is "Unable to authenticate with repository. Login credentials invalid"

1 answer

1 accepted


Do you use any proxy or custom authentication module for JIRA?

Do you have a 'remember password' checkbox marked?


Hi Jacek,

thanks for the fast reply. Yes I have marked the 'remember password' checkbox marked, although the dialogue always seems to forget this setting - the next time I open the Repository preferences it is checked "off" again (and the password empty). Maybe this is due to the "not yet validated" status?

And yes, I have temporarily enabled a proxy, to allow for session monitoring throught the eclipse built in TCP/IP monitor. But I see the same request/response using wireshark ... No password is set in the request, and the SOAP Result contains this fragment:

<faultcode>soapenv:Server.userException</faultcode><faultstring>com.atlassian.jira.rpc.exception.RemoteAuthenticationException: Invalid username or password.</faultstring><detail><com.atlassian.jira.rpc.exception.RemoteAuthenticationException xsi:type="ns1:RemoteAuthenticationException" xmlns:ns1=""/><ns2:stackTrace xmlns:ns2="">com.atlassian.jira.rpc.exception.RemoteAuthenticationException: Invalid username or password.




The checkbox issue is suspicious. It should stay checked even if validation fails.

It might be a problem with your local secure storage. Eclipse uses it to store passwords in a secure way so they are not saved in plain text.
Can you find secure storage setting in your Eclipse, check the path and confirm if the user starting Eclipse has permissions to access and write the file?
It is known issue in the Mylyn - it does not return any error if Eclipse fails to save password to secure storage.


Thanks! This solved the problem. I had two secure storage providers enabled:

- OS X Keystore integration with prio 5

- UI Prompt with prio 2

Switching off OS X Keystore enabled Jira access via Eclipse!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,315 views 5 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you