Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

ERROR - Issue can't be created due to the error/s [ Account is required. ]

Douglas Hopperstad
Douglas Hopperstad March 15, 2019

Working on CSV file to generate bulk tasks. Get error message about Account is required

 

Answer
Watch
Like Be the first to like this
1988 views

1 answer

1 accepted

0 votes
Answer accepted
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
March 15, 2019

That suggests you are trying to import into a project where the account field exists and is mandatory, and your CSV does not have data for that field.

You'll either need to get the field made optional, or provide the data in the CSV to go into it.

View More Comments
Goran Kirsic
Goran Kirsic March 29, 2022

I'll re-open this thread because even though this answer seems like logic explanation it does not work like that.
I actually have same issue and my csv has account field value and is properly mapped. 

Like • Brian Boone likes this
Boenarjo, Daniel
Boenarjo, Daniel March 26, 2023

Hey, your account might be a "Tempo" account.

 

Check this thread to link them 

https://community.atlassian.com/t5/Jira-questions/How-to-import-issues-with-tempo-account-field/qaq-p/841458

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
TAGS
AUG Leaders

Atlassian Community Events

    See all events