Currently we have custom fields that are text fields
Everytime we go from one transition to another and update the text from the edit screens, the text gets replaced. Is there anyway to just append the text to what is currently there already?
We do what you need in one of our business workflows using the JIRA Workflow Toolbox plugin with a post-function called "copy parsed text to a field". This unfortunately doesn't look like it's available to OnDemand users.
In case you (in the future) or other users find it helpful, I will describe the steps:
It would be nice if The Jira Suite Utilities plugin could allow appending with the "Update Issue Cusom Field" postfunction, since that plugin is available ondemand. There is an improvement issue at their bug tracker, if you'd care to vote for it.
That's odd - if you have the field on the transition screen (or on an edit screen), it should display whatever the current text is and the user should be able to add new information to it without overwriting what's already there. Are you sure this isn't a case of user error? Or do you mean that you are updating the field via a post function off of your transitions?
Add the custom field in question to a screen, and then associate this screen with the workflow transition that you prefer (in this case, the workflow transition that allows you to edit the field).
This will, in effect, showcase the screen with the field that you would like to edit whenever you perform the transition; since this transition is set to show this screen.
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