Drag and drop is not working

In the planning board it is not possible to drag cards. When using IE the following error is logged:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; InfoPath.3; .NET4.0E)
Timestamp: Wed, 23 May 2012 08:12:42 UTC

Message: Object doesn't support this property or method
Line: 12950
Char: 261
Code: 0
URI: https://servername/jira/s/en_US-kbx8k2/732/2/4b63e6468b291194e653d853e63ab82b/_/download/contextbatch/js/atl.general/batch.js
  • The issues I like to drag and drop have a RANK field and sorting is set to use that field.
  • All users have "Schedule" rights.
  • The project is using the Scrum template
  • JIRA: 5.05
  • Greenhoppr:
  • Browsers tested with: IE and Chrome

Could someone advise what might be wrong with my configuration?

2 answers

1 accepted

0 votes
Accepted answer

Problems caused by:

jira-idalko-igrid-plugin                      : com.idalko.jira.plugins.igrid
          Version                                       : 1.2.0-45
          Status                                        : enabled
          Vendor                                        : iDalko - tools for agile teams
          Description                                   : This is the table grid plugin for Atlassian JIRA.
Disabling plugin resolved h issue

This is correct and a know issue.

We are working to resolve it asap.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,097 views 4 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you