Drag and drop is not working

In the planning board it is not possible to drag cards. When using IE the following error is logged:

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C; InfoPath.3; .NET4.0E)
Timestamp: Wed, 23 May 2012 08:12:42 UTC

Message: Object doesn't support this property or method
Line: 12950
Char: 261
Code: 0
URI: https://servername/jira/s/en_US-kbx8k2/732/2/4b63e6468b291194e653d853e63ab82b/_/download/contextbatch/js/atl.general/batch.js
  • The issues I like to drag and drop have a RANK field and sorting is set to use that field.
  • All users have "Schedule" rights.
  • The project is using the Scrum template
  • JIRA: 5.05
  • Greenhoppr: 5.9.7.3
  • Browsers tested with: IE and Chrome

Could someone advise what might be wrong with my configuration?

2 answers

1 accepted

Problems caused by:

jira-idalko-igrid-plugin                      : com.idalko.jira.plugins.igrid
          Version                                       : 1.2.0-45
          Status                                        : enabled
          Vendor                                        : iDalko - tools for agile teams
          Description                                   : This is the table grid plugin for Atlassian JIRA.
 
Disabling plugin resolved h issue

This is correct and a know issue.

We are working to resolve it asap.

Francis

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