Does the Jira free plan (vs other paid plans) enable external collaborators to access my project?

Nora Hiles
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May 13, 2024

I want others not within my company to have access to my Jira project board. Is this available under the Jira Free Plan or do I have to purchase the Standard Plan to enable this? Thanks in advance for your response.

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Trudy Claspill
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May 13, 2024

Hello @Nora Hiles 

Welcome to the Atlassian community.

You can grant access to your Jira product to up to 10 users on the Jira Free plan. It does not matter what the users' email addresses are.

Note that in the Free plan you cannot customize permissions, though. When you grant a user access to your Jira product they become the equivalent of project administrators for all projects in the site, as documented here:

https://support.atlassian.com/jira-cloud-administration/docs/what-is-the-free-jira-cloud-plan/

Nora Hiles
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May 14, 2024

I appreciate the prompt response, Trudy. This response answered my question and thanks for the addition of the documented resource link. Cheers!

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