Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,462,856
Community Members
 
Community Events
176
Community Groups

Does subtask count in cycle time?

Hi,

I wonder if sub-task is count in cycle time as task do?  We want to follow our lead time very strictly, but this question is still cause me some problems.

 

Thanks for the response!

Best Regards,

Attila

2 answers

1 accepted

0 votes
Answer accepted
Randy Rising Star Jun 27, 2018

Assuming you're using the control chart, it will include subtasks by default if they show on the board.  To exclude from the calculation, simply add a quickfilter that doesnt include subtask issue types.

 

Now process wise, wether or not you should include subtasks in your cycle time calculations will depend on your workflow and what you're trying to measure.

Hi! Do you know if parent tickets times are also included in the lead time? I wonder if the control chart includes the subtask times and also the parent ticket total time. For example, if I have a parent ticket with 3 subtasks and each of them took one day to be completed the control chat would consider 3 days and 3 more days for the parent ticket? (The parent ticket is also on the board and it is being moved to IN PROGRESS with the first subtask started and to DONE with the last subtask finished)

Wondering if you were able to find a solution to this problem?

From an Agile point of view - Yes..

Any Cycle Time measurement includes closure of all subtasks. A Task / Story is not done even if one of the SubTasks is open.

Suggest an answer

Log in or Sign up to answer