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Does JIRA supports OS upgrade version?

We have Jira installed in a windows 2008 R2, and we are planning to migrate to Windows 2012 or even 2016. 

We only wee two ways: 

1. Upgrade W2008R2 to 2012R2, and then from 2012R2 to 2016; or

2. Create a new windows 2016 server and migrate everything


anyone has an good experience? 

1 answer

0 votes
Fadoua Community Leader Oct 10, 2019

@Marcello Jordan 

It is funny, I am at the moment doing for a customer exactly what you are trying to do.

Customer has Atlassian Tools hosted in 2008 Server, we are migrating them to a 2016 server.Once 2016 server is ready, here are the steps:

  • Ask DB Team to create a new blank DB, make sure they follow the exact recommendations from Atlassian regarding Collation and Isolation
  • DB team will have to create an account that has full access to the new Jira DB
  • Ask the DB Team to create a DB Dump for Jira old DB (This is very important in case something goes wrong)
  • Create an XML backup
  • Copy the install and home directories from the old server
  • Download the Jira Installer same version than the one in your 2008 server
  • Install Jira
  • Import your XML backup to your new instance
  • Delete the home directory in the new server and copy the one from your old server

Here is the document that describes all the steps. Always good practice to do it in a test environment before trying production.

If you have any questions, don't hesitate to ask



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