Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Do you know what the file upload limit is for Jira issues? regarding storage?

I need to attach several videos in Jira and Confluence, I need to know if there is a storage or upload limit, currently my company has the standard plan on both platforms.

1 answer

1 accepted

0 votes
Answer accepted

Hi @Miriam Camarena 

You can check the attachment settings in your instance to see what Attachment Size is configured. The default (per file) is 10485760 bytes (10 MB). The maximum attachment size (per file) is 2147483647 bytes (2 GB).

Refer this link for details. 

In connection to it. Do we have any limitation on the file type like PowerPoint or word etc.

Kishan Sharma Community Leader Apr 15, 2022

Hi @Jayasri Karthik 

Out of the box there isn't, you might need to check third party add ons on Atlassian Marketplace for example - Attachments Checker for Jira/Confluence, through which you can limit certain file types.

Hi @Kishan Sharma 

Do you have any specific knowledge about possible outcome of changing default setting for file size?

Is any harm other than backup file size possible?

Is such setting, similar to new custom fields, considered as performance killer for Jira?

Kishan Sharma Community Leader Jul 04, 2022

Hi @Michal Boruta 

Atlassian have defined some guardrails eg: 10MB per single attachment/ 3000 attachments per issue. Operating above these guardrails, may cause issues like -

  • Issue view loads slowly.

  • Load on shared home filesystem (for example, while loading of thumbnails)

  • Issue operations (such as view, update) or post-processing can trigger serialising the issue with all the issue properties, including all issue attachment properties.

Apart from this there are no major performance issues as long as the disk where your attachments are stored, has good I/O disk speed.

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you