Do you have a separate issue type / workflow for Hotfixes?

For those of you who deploy weekly/biweekly, do you have a different issue type or workflow for Hotfixes? So anything that is outside of the normal dev cycle (ie fast tracked to dev/test/production)? We generally have a rough approval process for hotfixes and I am thinking of how to incorporate this into JIRA, but I am reluctant to not use the normal 'Software Bug' issue type that we use for bugs.

1 answer

Would this follow the same workflow as the other issueTypes?

We use a custom "Severity" field to indicate when an issue is Expedite or Urgent. If it's a Bug, then issueType Bug still makes sense even though you are reluctant to use it. You can filter for only Bugs that were Urgent as well as all Bugs, etc. to get all "Hotfixes"

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

771 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you