Display a message in the screen at an automation rule

Eric Roetenberg
Contributor
February 3, 2025

Hi,

I want to create an automation rule that can display a message just like e.g. in a Workflow with a validator so automation rule e.g:

If the status of an issue is set to Done

and Field << 1234>> is empty give the message “Field 1234 must be filled before the story can be set to Done.

Who knows how to do this I know you can send a mail or a Team message but that is not the intention.

 

Grtz, Eric

1 answer

2 votes
Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 3, 2025

You cannot do that with automation. Automation runs after something happens, like a transition, so your item would transition to the Done status first before the automation runs. The only way to show the message would be with a validator in the workflow, or you would need an app like Power Scripts or Scriptrunner.

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