Disabling a user in Confluence and not disabling them in JIRA

Hi there, We installed Confluence but haven't used it up till now - but did set up a number of users (who haven't created any content)... These users are active JIRA users though.

Now we have a requirement for a new user set to actually use Confluence, and have found that when we disable a Confluence user it disables their JIRA account.


Is it possible to disable a confluence user so we can re-use the license for a genuine user, but not disable the JIRA account for that user?

1 answer

1 vote

No, a user is either active or not.

But, take a look at the groups that the two applications use to say "this person can log in".  Remove the users from the Confluence groups.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

184 views 1 17
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you