Disabling a user in Confluence and not disabling them in JIRA

Hi there, We installed Confluence but haven't used it up till now - but did set up a number of users (who haven't created any content)... These users are active JIRA users though.

Now we have a requirement for a new user set to actually use Confluence, and have found that when we disable a Confluence user it disables their JIRA account.


Is it possible to disable a confluence user so we can re-use the license for a genuine user, but not disable the JIRA account for that user?

1 answer

1 votes

No, a user is either active or not.

But, take a look at the groups that the two applications use to say "this person can log in".  Remove the users from the Confluence groups.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,167 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot