Please, I'd like to disable this functionality when creating issues from email in JIRA:
Deleting message '..........................' without processing
in order to avoid creating duplicate issues/comments. This message
has already been partially processed, associated issue key: XXXX-XXX
because we must filter all emails that we receive from our customers. If they send an email with the same subject and attachment, but with another body, it's not filtered and it's affecting business.
I can't find this functionality in source code to disable it... Where is it?
Sorry, I didn't mean duplicate the code, I meant mostly duplicate the behaviour. Have a look at https://developer.atlassian.com/jiradev/jira-platform/email/tutorial-custom-message-mail-handler-for-jira - that will get you a skeleton plugin that you can add your code into.
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs