Disable a user via API in Jira

[Fernando André]

Hello,

What is the process to disable a user via the API?

Thank you.

Best regards,

[Alexis Robert · Accepted solution]

Hi @Fernando André , 

you can follow Atlassian documentation to disable a user with the API : https://developer.atlassian.com/cloud/admin/user-management/rest/#api-users-account-id-manage-lifecycle-disable-post

Let me know if this helps, 

--Alexis

[Fernando André]

Hello,

That's for the Cloud Jira, I'm using Server.

[Alexis Robert]

Hi @Fernando André , 

this is the Server documentation : https://docs.atlassian.com/software/jira/docs/api/REST/8.3.0/#api/2/user-removeUser

Keep in mind that this features is only available from Jira 8.3.0

[Fernando André]

Ok, unfortunately I'm still a bit behind. Thank you

[Prasad Eda]

Hi @Alexis Robert ,

I need your help as am new to JIRA Cloud. 

Could you please explain the step-by-step process that how to disable bulk users via the API?

Regards,

Prasad

[zaphnet]

Hi,

Running a Jira Server 8.13.6 I implemented a script that Disables the user, the script works fine, the commands get the responses OK and the "Active" state of the user is changed - every thing is fine there.

The strange thing is that when attempting to edit the Details of the User in the GUI - the "Deactivated Checkbox" is not ticked!

The user is inactive, and is not able to log in.

Appears to be a bug in the GUI? Will post question in forum also.

RTFM: Everything works as expected - it says "Active" not "Deactivated"....

[Rafael Costa]

this is my python code to do it:

import urllib3
import requests
import json
from requests.auth import HTTPBasicAuth

url = f"https://yourdomain.com/rest/api/2/user"
auth = HTTPBasicAuth("user", "password")
headers = {"Accept": "application/json", "Content-Type": "application/json"}
params = {"username": "jack"}
payload = json.dumps( {"active": False} )
requests.request("PUT", url, data=payload, params=params, headers=headers, auth=auth, verify=False)

[EdgeSync]

Thanks @Rafael Costa 

I spent a while toying with jira python library - but that got me no where. Your example worked perfectly for me on Jira Data Center 8.20. 

Appreciate it.