Disable Slack notifications - if automation changes an issue status

junenacpil December 23, 2024

Hi there,

 

I'm using this slack app to connect JIRA to Slack - https://slack.com/marketplace/A2RPP3NFR-jira-cloud
I want to ask if I can disable the slack notifications - if an automation transitions an issue from one status to another? This is because it's flooding the notifications too much so I want to at least exclude this event from the notifications.
Here's the specific notification that I want to disable - 

https://share.zight.com/NQunv0L6 

Thanks!

1 answer

0 votes
Ted Nieblas
Contributor
December 23, 2024

Hi @junenacpil

This is an interesting use-case.

My first suggestion would be to manage the channel notification for Slack and update the FOR ISSUES THAT MATCH THIS FILTER field to exclude issues that were updated by the "Automation for Jira" user.

JQL: issuekey NOT IN updatedBy("Automation for Jira")

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