Disable Email Notification on Custom Fields on Issues

Hi,

we've added a custom field on an Issue and we don't want to get an IssueChanged Event when the custom field is changed. Is it possible to suppress it?

Kind regards,

Alexander

1 answer

Hi Alexander,

I don't think this is possible using basic notifications and JIRA.

You might be able to do something with the Script runner plugin, for example : nobody gets notified through your notification scheme for the IssueChanged Event. But you create a Script Listener that will send an email to the correct people when this event is triggered and when the conditions are met (you could try to use these conditions to indicate wether or not to send the email).

I haven't tried it, but that's a solution you might look into.

The script runner plugin can be found here :

https://marketplace.atlassian.com/plugins/com.onresolve.jira.groovy.groovyrunner

Best regards,

Peter

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