Disable Email Notification on Custom Fields on Issues


we've added a custom field on an Issue and we don't want to get an IssueChanged Event when the custom field is changed. Is it possible to suppress it?

Kind regards,


1 answer

Hi Alexander,

I don't think this is possible using basic notifications and JIRA.

You might be able to do something with the Script runner plugin, for example : nobody gets notified through your notification scheme for the IssueChanged Event. But you create a Script Listener that will send an email to the correct people when this event is triggered and when the conditions are met (you could try to use these conditions to indicate wether or not to send the email).

I haven't tried it, but that's a solution you might look into.

The script runner plugin can be found here :


Best regards,


Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,231 views 14 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot