Hi All, I need help with Jira 4.1, I neet to add an existing usergroup to jira user accounts (about 300). I try to do that via mysql db by simple request:
insert into membershipbase ('ID','USER_NAME','GROUP_NAME') values (21863,'tester','StaffSTART');
After commit I see the new record in membershipbase table, but I don't see this group in Jira User Browser window in tester's list.
Maybe I should insert any other table too?
Right, the standard advice here is "do not use SQL to amend a Jira database".
If you absolutely must use SQL, then you need to understand it fully and have done some preparation. The main three things here are
1. Did you increment the sequence counter?
2. Did you take a full backup?
3. Did you have Jira shut down before you ran the SQL?
Doesn't matter if it's "just user groups", you need Jira shut down before you amend the database. It caches user information (as well as the sequence counters)
The sequence counter needs to be set to anything higher than the highest number you set for the ID.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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