Different workflow per user type

Ray Balmeo Cagayon May 3, 2024

Is it possible to have a different workflow per user type?

What I want is the basic workflow for users and a different workflow for administrators.

 

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John Funk
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May 3, 2024

Hi Ray,

Sure you can do that basically by adding Conditions to the transitions. Put all of the statuses for both workflows in a single workflow, then add Conditions to each transition to allow one or the other. 

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Dirk Ronsmans
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May 3, 2024

@Ray Balmeo Cagayon 

You can't really create 2 workflows for the same issue type.

What you could do is create a hybrid workflow where you have all transitions set up but on those that should only be accessible for administrators you can add a condition based on the user being in a group/role

Your basic user would then have one flow and the administrators would be able to use the exceptions (shorter path, less mandatory fields,... )

https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/

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