Different Results when try to view "My open issues" Filter

Naqibullah Azizi May 15, 2023

Hey Atlassian Community,

When I maneuver to "Issues" in one project, it shows me this:

Screenshot 2023-05-15 161013.png

 

and in the other project it shows me following:

Screenshot 2023-05-15 161323.png

 

 

I checked both configurations and couldn't find any significant differences.

I have problems to understand why one project shows "My open issues" when I switch the filter but the other doesn't.

 

Thanks in advance.

 

Best Regards
Naqibullah

 

 

1 answer

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Steve Long -Evelon-
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May 15, 2023

Hi @Naqibullah Azizi

'My Open Issues' is issues that are assigned to yourself.

So, my guess here is that you happen to have issues assigned to you in one project, but not the other.

Hope that helps - Steve.

Naqibullah Azizi May 16, 2023

Hi @Steve Long -Evelon-

That was my first thought too, but both projects are not assigned to me. I just manage them as a system administrator.

The user who is project manager (with similar roles) for both projects has the same "problem".

 

Regards
Naqibullah 

Steve Long -Evelon-
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May 16, 2023

@Naqibullah Azizi have you also checked the project permission schemes, to see whether you're part of the 'Assignable User' permission in one project, but not the other?

Naqibullah Azizi May 17, 2023

Hi @Steve Long -Evelon- ,

thank you for the response.

 

Well, I'd checked it and they are the same (shared) permission scheme :(

 

I have no clue where the difference might be or how to force this filter.

Naqibullah Azizi September 20, 2023

We found the reason:

- missing "Resolution" field in the effected project 

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