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Different Results when try to view "My open issues" Filter

Hey Atlassian Community,

When I maneuver to "Issues" in one project, it shows me this:

Screenshot 2023-05-15 161013.png

 

and in the other project it shows me following:

Screenshot 2023-05-15 161323.png

 

 

I checked both configurations and couldn't find any significant differences.

I have problems to understand why one project shows "My open issues" when I switch the filter but the other doesn't.

 

Thanks in advance.

 

Best Regards
Naqibullah

 

 

1 answer

0 votes
Steve Long -Evelon-
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May 15, 2023

Hi @Naqibullah Azizi

'My Open Issues' is issues that are assigned to yourself.

So, my guess here is that you happen to have issues assigned to you in one project, but not the other.

Hope that helps - Steve.

Hi @Steve Long -Evelon-

That was my first thought too, but both projects are not assigned to me. I just manage them as a system administrator.

The user who is project manager (with similar roles) for both projects has the same "problem".

 

Regards
Naqibullah 

Steve Long -Evelon-
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 16, 2023

@Naqibullah Azizi have you also checked the project permission schemes, to see whether you're part of the 'Assignable User' permission in one project, but not the other?

Hi @Steve Long -Evelon- ,

thank you for the response.

 

Well, I'd checked it and they are the same (shared) permission scheme :(

 

I have no clue where the difference might be or how to force this filter.

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