Difference between Deactivating a user and revoking Application Access

Functionally both of these actions seem to have the same goal.

Editing a user and unchecking the 'active' box.
Going to a user's profile and unchecking the Application access.

Both make it so the user cannot log in and does not count towards licensing.

Beyond that, what subtle differences are there? I couldn't find any clear information in the documentation.

1 answer

0 vote

Hi Taylor,

Deactivating a user would disable it on the entire instance. Simply removing Application Access only removes their access from that one application.

So, for example, if you had an account with both Jira and Confluence, deactivating would remove access for both Jira and Confluence. Whereas removing Application Access from just Jira would ensure the user can still access Confluence.

If you only have one application, such as Jira, then it would essentially be the same.

I hope this is clear, but do let me know if you have any questions.

Kind Regards,

Hi Sannon, I assumed as much. I am looking for a workaround for what we are experiencing in:


Need to be able to deactivate users without turning off the ability to keep things like usernames and stuff synced with LDAP. I was hoping that revoking application access would serve mostly the same purpose. But it's still not ideal, as the automatic deactivator plugin we use still needs to be able to, you know, actually deactivate the user.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

742 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you