Determine approach to restrict user access within a project to a certain issue type

[Biswajeet]

We are determining a approach to restrict few set of users to view a Issue Type in JIRA Project. We have a plugin called "Issue Type Filter Security" with which we can restrict some set of users to create that Issue Type but we want them not to view, search, browse or query that Issue Type.

We tried the Issue Security scheme approach where we have created a security level and used the group and group custom field value attributes. So ideally by applying this scheme only those issues which are having that custom field should be restricted but we found that all the other Issue Types are getting restricted, If we are creating any other issue type then we are not able to view it after Creation.

We just wanted to know a approach where we can restrict some set of users to browse, view , edit, search a particular type of Issue.

Kindly suggest how can we achieve this. We will wait for your response.

[Petter Gonçalves · Accepted solution]

Hello @Biswajeet

Thank you for reaching.

Per your description, I think the Issue security functionality is the best option to restrict a set of users from creating, viewing, and editing issues related to a specific issue type.

To achieve the scenario you want, these would be the steps:

1. Under project settings > Screens, configure a separate screen scheme to the issue type you want to restrict
2. Add the security level field only to that issue type screen scheme, so the issue security will be applied only for that specific issue type
3. Configure the custom field in the issue security as you did before

P.S: If you want to apply the issue security for multiple issue types, you can create multiple levels, applying a separate level for each issue type.

For more details about the Issue security, please check the documentation below:

Configuring issue-level security 

Let us know if you have any questions.