I have a question about the desk.com integration with JIRA and hope you could help me out.
In the absence of any other answer, I'd say "we don't know". For your questions, I'd start with: 1) What have you tried to integrate? (i.e. what have you read and what is it supposed to do?) And where are you stuck? 2) Possibly. I'd use a post function to update desk.com, probably, but I don't know what the integration is. If it's a good one, it may be an add-on for JIRA that provides nice handy post-functions so that I don't have to write anything! 3) I don't know :-( Sorry
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