Description field collapses

liudmyla savchuk
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 23, 2024

Hello everyone,

Has anybody faced the issue where some fields collapse intermittently? For instance, the description and Requirement Discussion fields collapse, and I can't change data in the field. Sometimes, under Comments, the 'Edit' button disappears and I can`t add to Comment.

I have been experiencing this problem for the last week. Has anyone else encountered a similar issue? Does anyone know how to fix this issue? Will appreciate the help.

 1.png

 

1 answer

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 7, 2024

@liudmyla savchuk welcome to the Atlassian community

I would suggest clearing your browsers cache.  Often times when oddities occur it is because the browser is caching JavaScript of CSS that has been updated.  You can also try other browsers but even then I would make sure that you cache has been cleared.

liudmyla savchuk
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 1, 2024

@Brant Schroeder thank you a lot for the advice!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events