Deleting users with closed/cancelled issues.

How can a user be removed/deleted/deactived without reassinging their Closed issues? We have reassigned all their Open issues. However, reassigning Closed or Cancelled issues preserve data integrity. We also keep watch of our available licenses and want to maintain a clean count of users.

1 answer

This widget could not be displayed.

Hi Barbara,

Deleting or deactivating a JIRA user is not possible in JIRA OnDemand. You need to control this using Atlassian OnDemand Application Access.

Read here

https://confluence.atlassian.com/display/AOD/Restricted+Functions+in+Atlassian+OnDemand

Refer to the document below on how to control application access

https://confluence.atlassian.com/display/AOD/Managing+application+access

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted yesterday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

49 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you