Deleting user without changing Reporter or Assignee field for closed issues


I would like to delete users, but I want to keep the record. In other word, I don't want to change users of Reporter or Assignee field for closed issues. Is there any way to do this?



1 answer

1 accepted

0 votes

Hi Miki,

The better solution is to deactivate a user, this will mean that their history will remain and you don't need to worry about reallocating issues. You can deactivate a user in OnDemand by removing application access, which you can find by going to administration->users->application access. If you remove the user from all applications then they won't be able to log in and won't contribute to your license count.

More information on application access can be found at:




Hi Matt,

Thank you very much for your answer. It was very helpful :)

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,770 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot