We have noticed some users have remained within groups on Jira even after the User has been removed.
Running the following query returns 12 results
select child_name from cwd_membership where child_name not in (select user_name from cwd_user) group by child_name
What is the best procedure to remove these from the groups? Some users are in jira-users however we can not view them through UI due to limit on amount of users shown when editting members.
You might want to review this KB
Jusging from your description, it seems that this might be the cause of your issue.
Hope it helps.
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