Delete recorded work time

[Lucía Herrero]

I need to delete work time recorded by mistake in timetracking, however in the work history I do not have the option to edit, and I do have all the necessary permissions.

[Trudy Claspill]

Hello @Lucía Herrero 

Your post tags indicate you are using a Free subscription. Is that accurate? Has your subscription always been free?

Can you provide a screen image of what you see when you are trying to delete a worklog entry?

[Lucía Herrero]

Hello! Thank you for your help. I think a have all the permits as an administrator. 

The worklog that I want to delete is in the second picture and it says "RE ha registrado 6h" which means that 6hs have been recorded, is the last activity you can see in the second picture. 
Actividad = activities, Historial = History

[Trudy Claspill]

Your interface looks a bit different than mine.

Do you have the option to select Work Logs rather than Historial?

[Lucía Herrero]

I tried by deleting the work registered in the "activity log" but it didn't work, now i just can't see these worked hours anymore in activity log  

[Trudy Claspill]

Are you using the native Jira work logging functions or are you using a third party app for work logging, like Tempo?

[Lucía Herrero]

Im using Jira work logging functions, I already change it because I had another problem before so now that's fixed