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Default assignee

Hi! I have an issue with "Default assignee". In the first step in workflow, I set post function "Assign the issue to the reporter". It works well if I didn't choose assignee. But If I choose particular assignee, I don't want this issue to be assigned to a reporter. Can I fix it?

2 answers

2 accepted

1 vote
Answer accepted
Jack Brickey Community Leader Jun 20, 2019

I would consider an addon like Automation for Jira. Using this you can conditionally (if unassigned) set it to the reporter. The thing I like about this addon is the flexibility to do so many more automation tasks. Two other great options are Scriptrunner and Power Scripts (swiss army knives for Jira).

I also endorse Automation for Jira. I don't know why I didn't think of it at first :P

Thanks, I will try)

I need to find where i can change the default assignee to a particular email. where can i go on attlassian

0 votes
Answer accepted

I understand what you are looking to achieve but I'm not sure vanilla Jira provides with this option becasuse if you set a post function it just executes on transition, no "IF" is considered.

There's a plugin that I know of, for Jira SERVER, called Workflow Enhancer or something like that and with it you can add a "Universal Post Function", wich is a post function that only executes if a user defined boolean expression returns a given value.

I can only tell you to check if that plugin is availiable for jira cloud aswell, since I can see that cloud tag in your question.

Hope it helps.

Thanks for you answer)

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