I created a new status in JIRA named 'Blocked' and some of the tasks were kept in that status, but when generated Lead Time report, it's including the time on that 'Blocked' state as well, actually need to have time excluded from my Leadtime.
I am not sure, if I have to create 'Block' status in any specific way to achieve this. Our Workflow is as below:
To Do -> In Progress -> Blocked -> If unblocked -> In Progress -> done.
If you are interested in a ready-to-go solution, our team at OBSS created Time in Status app for this exact need. It is available for Jira Cloud, Server and Data Center.
Using Time in Status you can report how much time each issue spent on each status, each assignee or even each user group. (useful for calculating lead/cycle times and identifying bottlenecks in your process). You can also see the number of times each status or transition was used (very useful for inspecting things like reopen counts). You can also list the status entry/exit dates.
You can produce reports based on the default 24/7 calendar or define your own business calendars with custom workdays and working hours.
All data can be exported as XLS, XLSX, CSV so you can calculate the sum of any group of columns you need.
Learn how to use two new reports for next-gen projects in Jira Cloud: Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...
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