Dates with different format when exporting to excel

Searching for issues, I filter by project, then by issue type, for example 'bug', After that I click the 'Export' button, as shown in the picture.

Then I click the 'Excel (All fields)' link to generate the Excel file, but when I open the file, and look for the dates in the 'Created' field, I see that some dates have a date format, and others a general format, as shown in the picture.

The thing is that the users make a filter in excel and get this:

And they want all the dates as pointed in 'We want this' in the image above.

The 'Created' field is manipulated by the system, not by users. I checked the database and found that the values are ok (all dates have the same format), so, I think this is a problem when exporting the file from JIRA.

Any ideas? Thanks

1 answer

1 accepted

Hi Vijay, that helped, that was the problem, thank you!

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,314 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot