Apologies up front if there is a Q&A already on this, but I'm not finding it.
Creating A Doc Request form using the JIRA Service project and custom fields. For my "Requested date" custom field, for example, when I preview it in the Portal, it asks me for the date format as follows:
What I want is:
I changed to the "MM/dd/YYYY" date format in the "Look and Feel" (../secure/admin/LookAndFeel!default.jspa) settings, but when I go back to the Preview option, it still looks for the date format of "17/May/21".
What am I not changing correctly?
Hi @Steve H_, I tested it myself, and it worked just fine for both Atlassian Cloud and Data Center. Did you follow the configurations from the example/docs I shared above? It would be helpful if you could share a screenshot of the parameters you've set so that we can better assist you here.
Editing JIRA's advanced settings
To access and edit options on the 'Advanced Settings' page:
1. Choose > System.
2. Click the Advanced Settings button on the 'General Configuration' page.
3. Edit the value of a Key by clicking its value on the right of the page and modifying the existing value.
To update the parameters you're looking for, have a look at Changing the Due Date Input Format. You need to update the following
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