Date and time is updated after re-edit a comment

[Roger]

In our Jira, the date and time is not updated after re-editing the comment, I post a snap shot as following. Could you tell how to solve it?

[Daniel Ebers · Accepted solution]

Hi @Roger

yes - what you observed is like it is handled in Jira Server - were the behaviour different in your installation in the past?

I cannot remember having seen anything else than you describe.

When hovering over the timestamps you can see instead when the change happened.

In the first picture I hover over "3 minutes ago" - I see on 08:32 the comment was made.

Now I hover over "edited" and can read on 08:35 the comment was edited.

User experience might be not so great, you are right.
There is also this bug which is affecting the topic you are touching as well:
https://jira.atlassian.com/browse/JRASERVER-45814

Cheers,
Daniel

[Roger]

Hi @Daniel Ebers , thanks for your clarification!

[KAGITHALA BABU ANVESH]

Please try Project level Re-index. This may helpful in fixing some project related items failed in getting the latest data.

Thanks,

Anvesh

[Roger]

Could you give the instruction how to do that?

Sorry I am new admin of Jira, I even cannot find the entrance of menu.

[Roger]

I have find the "re-index" button and done it, then refresh button, then acknowledge button.

then I re-edit a comment, but the date and time is still wrong, any idea?