Database Exporter for Jira Cloud licencia, costos..

Paul Hernandez
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May 17, 2024

 Hola! Tenemos algunas preguntas acerca del plugin Database Exporter for Jira Cloud estas son:

  1. ¿Cuál es el costo en Cloud? Ya que menciona que el número de usuarios de Jira será el mismo número para este plugin, pero no menciona el costo.

  2. Se observa una tabla con recomendaciones de uso, esta es:
    Application usage sizing recommendation.pngQueremos saber si no existe una afectación si estas cifras se superan o cómo es que se interpretan los datos en esta tabla, ya que actualmente en Jira se tienen 908 usuarios en total, sin embargo, no todos harán uso de este plugin.

  3. Confirmar si se cuenta con Soporte Técnico si algo del plugin falla. Ya que de acuerdo con la página, si se cuenta con Soporte, sin embargo, se les ha intentado contactar y no dan respuesta.

Quedamos atentos a sus comentarios, de antemano gracias.

Saludos!

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Trudy Claspill
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May 17, 2024

Hola @Paul Hernandez ,

Bienvenido a la comunidad Atlassian.

¿Te refieres a esta aplicación?

https://marketplace.atlassian.com/apps/1221074/database-exporter-for-jira-cloud?hosting=cloud&tab=overview

En caso afirmativo, la respuesta a su primera pregunta es que la aplicación es gratuita. Dice eso en la esquina superior derecha.

 

 Screenshot 2024-05-17 at 6.44.26 PM.png

No tengo ninguna orientación que ofrecer con respecto a su segunda pregunta, ya que en realidad no he usado esta aplicación.

Con respecto a su tercera pregunta, según la información actual que se muestra en Atlassian Marketplace, esta aplicación ya no es compatible.

 Screenshot 2024-05-17 at 6.47.46 PM.png

 

Parece que podrías estar haciendo referencia a la imagen de listado de Marketplace que se muestra en la documentación de la aplicación en https://appfire.atlassian.net/wiki/spaces/ADEFJC/pages/65044633/Getting+started

Esa imagen parece estar desactualizada.

Screenshot 2024-05-17 at 6.50.38 PM.png

 

---

Hello,

Welcome to the Atlassian community.

Are you referring to this app?

https://marketplace.atlassian.com/apps/1221074/database-exporter-for-jira-cloud?hosting=cloud&tab=overview

If yes, the answer to your first question is the app is Free. It says that in the upper right corner.

 

 

I don't have any guidance to offer concerning your second question, as I have not actually used this app.

Regarding your third question, based on the current information showing in the Atlassian Marketplace this app is actually not supported any more.

 

 

It seems that you might be referencing the Marketplace listing image that is shown in the app's documentation at https://appfire.atlassian.net/wiki/spaces/ADEFJC/pages/65044633/Getting+started

That image appears to be out of date.

 

Hello! We have some questions about the Database Exporter for Jira Cloud plugin:

  1. What is the cost in Cloud? Since it mentions that the number of Jira users will be the same number for this plugin, but it does not mention the cost.
  2. You can see a table with recommendations for use, this is:

    We want to know if there is no impact if these figures are exceeded or how the data in this table is interpreted, since currently there are 908 users in Jira in total, however, not all will use this plugin.
  3. Confirm if you have Technical Support if something in the plugin fails. Since according to the page, there is Support, however, attempts have been made to contact them and they do not respond.

We look forward to your comments, thank you in advance.

Greetings!

0 votes
Paul Hernandez
I'm New Here
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May 20, 2024

Hola @Trudy Claspill 

Agradecemos mucho la respuesta brindada, revisamos.

Saludos cordiales!

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