The documentation is incorrect (or has not been updated lately) where it says you need to install Redmine plugin.
In 7.3, JIRA comes by default with the ability to import from redmine. Go to Administration > System -> External System Import -> Redmine.
There is no in-built option to migrate data from Redmine to JIRA cloud, anymore!
Instead have to be done via CSV/Trello/json!
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