Data formatting issue

[Prasanna subramaniam]

Dear Community leaders,

I am getting formatting issue when doing a bulk upload using .csv file. I could see this issue mostly in the Rich text fields where we have clearly documented the step by step process of the requirement.

Sample Input data in .csv

1. ABCDEF

2. GHIJK

Post loading format in JIRA

1.ABCDEF 2.GHIJK

How to solve this issue. Need your help.

Thank you,

Prasanna Subramaniam

[Marc - Devoteam]

Hi @Prasanna subramaniam 

You will need to format it in markdown and uncheck Map field value option next to the rich text field, that would leave the format. 

Jira markup