Dashboard doesn't load when using Firefox

Fedorov Fedor December 15, 2021

Jira Dashboards doesn't load when using Firefox 91.4.0 esr 64bit.

Some function not working in Jira.

Jira software version 8.18.1.

Errors with JS, for example:

ReferenceError - Calendar is not defined

Error: No jira/moment

2 answers

0 votes
Laura Holton _ACE Rotterdam_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 15, 2021

Hi @Fedorov Fedor 👋

Have you tried another browser either Chrome or Safari? I just want to double check if it's just an issue with FireFox? 

All the best,

Laura

Fedorov Fedor December 15, 2021

This error only in Firefox v94, v95 64bit

Fedorov Fedor December 15, 2021

Firefox Error with plugin Jira Projectrak. Need version Projectrak 8.5.1, to fix this problem.

Like Leo Diaz _ DEISER likes this
Leo Diaz _ DEISER
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 15, 2021

Hi @Fedorov Fedor

Yes! If your are using Projectrak 8.5.0 you need to to update to the latest version (8.5.1) where we have fixed this problem.

Please, let us know if you still having problems!

Sorry for the inconvenience!

Leo (Head of Product at DEISER)

Fedorov Fedor December 16, 2021

Now, I dont have any problems, thx!

0 votes
Fedorov Fedor December 15, 2021

firefox error jira.jpg

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