DONE tickets showing in a newly created sprint

Shena Goorawa October 16, 2024

Tickets that have been marked as DONE a long time ago, are appearing in a newly created (active) sprint. 

I have checked the ticket history and there is no indication that the tickets were manually added to this sprint. 

1 answer

0 votes
Lucas Modzelewski _Lumo_
Atlassian Partner
October 16, 2024

What about those ticket resolutions?

The issue key would be strikethrough on board for resolved issues, but you can check the resolution next to issues status or in JQL if you add the resolution column.

In Jira issue is not done/completed as long as the resolution is not set, so maybe when the sprint was closed not resolved issues were added to new sprint.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events