Customising Email Content by project


How to customize a velocity template (eg. issuecreated.vm) by project ?

I would like to use the default template for all projects except one, but I don't know how to do this...


2 answers

1 accepted

0 votes

You can't, the templates are not linked to the projects in any usable way.

The best you can do is detect the project and do conditional formatting, like:

##common header stuff

#if project 1

Output stuff for project 1


#if project 2

Output stuff for project 2


##common footer stuff

Thanks, it works :)

JIRA can't out of the box, as Nic says, for small tweaks, a range of small changes can be combined into one particular template, but if you want more than that, its going to be quite hard to manage.

Another answer to the question is that JEMH (plugin) can be used to do exactly that, to provide a completely different set of runtime modifiable templates per project. In effect, JEMH takes over the notifications, so you would deselect the JIRA notification scheme in the project and select it through JEMH instead, associating the per-event templates you want.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,986 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot