Customise JIRA Subscription Format

[Michael Roff]

The subscription reports from JIRA which can be scheduled to be emailed through at certain times are great, but the format they come in is pretty ordinary and uninformative.

Is there a way to customise the content of the subscription reports?

[Jobin Kuruvilla [Adaptavist] · Accepted solution]

You will have to modify the filtersubscription.vm under WEB-INF\classes\templates\email\html and WEB-INF\classes\templates\email\text as appropriate.

[Michael Roff]

OK thanks.

I found this - https://answers.atlassian.com/questions/22240/add-custom-field-value-to-filtersubscription-vm looks somewhat related.

I will dig more to find out how to edit the vm file.

[Renjith Pillai]

Even though you question is answered, it would interesting to know what is the kind of information you are looking for in the subscription emails.

[Michael Roff]

The information desired is basically the same as the default information in the issues filter view.

So something like: Assignee, Status, Priority, DueDate ... those sorts of fields is what we would like to receive via the filter subscriptions.

[Renjith Pillai]

Then you need to not customize the vm files. You can set the column order of the filter for which you are subscribing that the email delivers exactly the columns that you have set for the filter.

[Writer]

How to add custom message in that?