Thanks Paula, Let me share below the info that I have received from
Aaron/SUPPORT] [Customer Advocates] Product Information Request: email@example.com [CA-117199].
Each time that I add a user at JIRA (I am not using Service Desk) , a Licence Usage is consumed. I want to add a Customer User type which does not consume a Licence usage
As Paula has mentioned, the customer user type that doesn't consume a license belongs to JIRA Service Desk. If you'd like o take a look at JSD permissions, please take a look at this link: https://confluence.atlassian.com/display/SERVICEDESK/JIRA+Service+Desk+permissions
Regarding users that count toward JIRA's license, I believe this page can also clear things a bit more for you: https://confluence.atlassian.com/display/JIRAKB/How+to+Get+a+List+of+Active+Users+Counting+Towards+the+JIRA+License
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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