Customer rating report

[nadeem.butt]

How can I produce a report which shows all the tickets I have worked on and the star rating I got from the customer for each ticket? Thanks.

[Danut M _StonikByte_]

Hi @Alex Koxaras _Relational_ , 

To list the issues, just use the Filter Results native Jira gadget and configure it to use your filter and to display the Satisfaction column.   

Also, with the Issue Filter Formula and Advanced Issue Filter Formula gadgets offered by our Great Gadgets app, you can apply various math formulas against the Satisfaction field and display the result on your Jira dashboards or Confluence pages in various ways.

This gadgets are based on a filter, so you can include only the issues that you worked on. 

The app offers many other gadgets that you can use in Jira Service Management. See also this blog article. 

If you have questions, please contact us at support@stonikbyte.com.

Thank you,

Danut M.

[Alex Koxaras _Relational_]

Hi @nadeem.butt 

I don't think you can do that out of the box. There is an open suggestion here https://jira.atlassian.com/browse/JSDCLOUD-4749

[Alex Koxaras _Relational_]

But it worth taking a look at this solution https://community.atlassian.com/t5/Jira-Service-Management/How-can-I-export-the-customer-satisfaction-report-in-Jira-to/qaq-p/756814