We track time worked on numerous projects. Part of these hours are 'billable' and we need to a) report on these items for invoicing, and b) allow customers a way to track their use of 'billable' hours to manage their allowance.
We are using Jira Cloud.
I cannot find any add-on that can do this.
One potential solution is to add a client as a named user on a Jira project. But this a) uses a license, and b) allows the client to see more information than they should.
We can use the time tracking report and export all fields, but the process is time-consuming, manual, and is not scalable for the number of projects we concurrently support.
Has anyone found an add-on that can summarise work logged on a specific project across any given time period? And can this data be exposed to a client, or easily exported to XLS or PDF?
There is a request to expose hours worked in Service Desk, but no idea if/when this will be implemented.
Hey @Paul Hunt,
Exply for JIRA could absolutely do this job. Unfortunately this add-on isn't available for JIRA cloud yet. You may have a look at exply.io to get a self-hosted Exply, importing the necessary information and grant customers access to a specific set of data.
If you need help, feel free to contact me.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Every time you release software, there's a bit of risk – that there's a bug, that something breaks, or that the feature doesn't resonate with customers. Feature flagging helps make high stakes s...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs