Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Custom fields from external database in Jira CLOUD



I need to create some custom fields with information from external database. I found some add-on that do this, but only works for Jira server.

Is there any add-on to work with external database in Jira Cloud.



3 answers

Hello @Alejandro_Sánchez_López ! 

If the topic is still relevant to you, my company Elements has just released Elements Connect for Jira Cloud.

This brand new version of our popular external data connector for Jira currently is in public beta. For the time being, it allows you to fetch data from SQL databases and display them in Jira Service Desk requests. (we plan to add more data sources and features in the coming months).  

If you'd like to give it a try, we'd love to get your feedback about the app.
Hope this helps.

Julie from Elements  

It looks pretty awesome, how much will it be? I would love to help beta test but if its outside what my company can afford it would be better to know up front.


Thank you

Hello @Markus , 

Here's the detailed pricing for Elements Connect for Jira Cloud. Feel free to reach out if you have any more questions :-)

Kind regards,

Julie from Elements

Can you access this database through a webservice?

If it is - you might have a look at the table grid editor for cloud.  It allows to connect with a webservice and display this information in a grid.


Check the documentation here




There is now a Jira cloud App called  "External Data for Jira Fields".

It allows you to synchronise your external endpoints with custom fields either directly on the issue or with option fields on a dropdown.

Maybe this helps you solve that issue, if you are still looking for an answer.


Disclaimer: I am the product manager of said App

Hi @Thomas Opiolka - codefortynine 




I am Also Facing Some Issues Using this plugin 

I was Connect to jira Server data  Displaying on jira cloud instance I will face some errors 

Like this 



When i connect the Data base This is displaying  

Error :A task was canceled.


Could You Please Help me 




I will try to help you for sure. Could you please write a short mail to support[at] to open a ticket?

This makes communication easier.




Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you