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Custom field not grouping correctly in Pie Chart

Steven Wantz
Steven Wantz June 7, 2023

I am working on a JIRA Dashboard and have a custom user lookup field. I am attempting to group issues by that custom lookup field, but the only result I get is "None" even though I know there are values in the field for the filtered list of issues.  Is this a known issue?

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Dan Breyen
Dan Breyen
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June 7, 2023

Hi @Steven Wantz welcome to the Community!  I took a look through Atlassian's Jira site (jira.atlassian.com) and couldn't find anything specific to this issue.  I would contact support.atlassian.com and see what they say.  They could would with you to better track down to see if this is a software issue or not.  

Hope that helps.

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