Custom field in E-mail subject

[Christian Czaia _Decadis AG_]

Hey,

I've been looking around but I can't get waht I want. I want a custom field (number field) shown in my email subject.

According to those posts:

https://confluence.atlassian.com/display/JIRA/Customising+Email+Content

https://developer.atlassian.com/display/JIRADEV/Adding%20Custom%20Fields%20to%20Email

https://answers.atlassian.com/questions/115392/jira-email-notification-subject-adjustments

https://answers.atlassian.com/questions/69875/adding-a-custom-field-to-the-automated-jira-generated-email

I have edited the issuecreated.vm in the subject folder. That's what I have:

($issue.key) $issue.getCustomFieldValue("customfield_12562") $issue.summary

Watching the mail queue it seems like it should be working (cf is shown) but the logs show me the following error:

2013-05-14 12:57:07,764 http-8090-6 WARN CzaiaC 777x546x1 zs956v 10.250.205.193 /secure/admin/MailQueueAdmin!default.jspa [velocity] org.apache.velocity.runtime.exception.ReferenceException: reference : template = getEncodedBodyFromContent [line 1,column 14] : $issue.getCustomFieldValue("customfield_12562") is not a valid reference.
	at org.apache.velocity.runtime.parser.node.ASTReference.render(ASTReference.java:277)

Any ideas?

[Chaithra N · Accepted solution]

Hi,

Use as below

#set($cField=$customFieldManager.getCustomFieldObject("customfield_12562"))

$issue.getCustomFieldValue($cField)

[Christian Czaia _Decadis AG_]

I'll try it.

[Christian Czaia _Decadis AG_]

Strange... The subject seems to be correct if you look at the mail queue but as soon as the mail gets sent, the subject is empty (apart from the configured prefix)

[Chaithra N]

Are you still having the issues, even after using the above code.

Also in the error list which you have shared it states that $issue.getCustomFieldValue("customfield_12562") is not a valid reference.

Because issue.getCustomFieldValue(X), will take customfield & since you were not passing the Customfield you were getting error.

Also please check if the value returned is not null before using it in summary

[Christian Czaia _Decadis AG_]

Yes, the value is not null and I don't get an error in the logs now. The subject of the mail is just empty now...

Do I have to edit any other fields than issuecreated.vm in the subject folder?

[Chaithra N]

Hi,

I have tried similar kind in the mail subject & it is working perfectly fine.

looks like there is some other problem in your case.

[Christian Czaia _Decadis AG_]

I'm getting closer now:-) My next problem is, that my custom field is a number field (57670.0) but representing not a real number, more like a request number. Do you have any ideas how to get rid of the decimals to show only 57670?

[Chaithra N]

You can use string split function, convert value to string (i.e .toString()) and then split it based on "." and then use the result accordingly

[Christian Czaia _Decadis AG_]

I used the longValue() method:

#set($cFieldValue=$issue.getCustomFieldValue($cField).longValue().toString())